Natura Pet Products Recall

June 27, 2013 · Print This Article

Posted on Natura Pet website:

We have some sad news to share. We are announcing today a voluntary recall of all Innova, California Natural, EVO, Healthwise, Mother Nature and Karma branded dry pet food and biscuit/bar/treat products with expiration dates prior to June 10, 2014.

We made this decision in part due to a single positive Salmonella test by the FDA on product manufactured April 3. Normally, this would have resulted in retrieval of product manufactured over just a few days. However, we are taking the additional precautionary measure to recall all products in the marketplace. Our first priority is the wellbeing of the pets we serve.

Our decision allows us to ensure that all products available in the marketplace were produced after June 10, the date when we implemented additional finished product testing procedures with the guidance of industry experts.

Below this message you will find instructions on how to request a replacement voucher or refund. If you have any further questions, please contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.

We are truly sorry. We know this news disappoints you; we are disappointed too. Natura will always focus on high-quality ingredients, product safety and innovation in pet nutrition. We remain committed to making products you can trust.

Sincerely,
Employees of Natura Pet Products

Here’s the official press release:

Natura Pet Issues Voluntary Recall of Specialized Dry Pet Foods
Due to Possible Health Risk
FREMONT, NEBRASKA, June 18, 2013 – Natura Pet Products is voluntarily recalling specific lots of dry pet food because it has the potential to be contaminated with Salmonella.
Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
These products were packaged in a single production facility. During routine FDA testing, a single lot tested positive for the presence of Salmonella. There have been no reports of pet or human illness associated with this product. In an abundance of caution, Natura is voluntarily recalling all products with expiration dates prior to June 10, 2014.
The affected products are sold in bags through veterinary clinics, select pet specialty retailers, and online in the United States and Canada. No canned wet food is affected by this announcement.
The affected products are:
BRAND
LOT CODE/UPC/SIZES
EXPIRATION
Innova Dry dog and cat food and biscuits/bars/treats
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
EVO dry dog, cat and ferret food and biscuits/bars/treats
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
California Natural dry dog and cat foods and biscuits/bars/treats
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
Healthwise dry dog and cat foods
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
Karma dry dog foods
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
Mother Nature biscuits/bars/treats
All Lot Codes, All UPC’s, All package sizes
All expiration dates prior to 6-10-2014
Consumers who have purchased the specific dry pet foods listed should discard them.
For further information or a product replacement or refund call Natura toll-free at 800-224-6123. (Monday – Friday, 8:00 AM to 5:30 PM CST).

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