I did a boatload of research today and finally tracked down the owner of the Potty Patch business. Many of you have wondered what was going on with this company, since you sent in your credit card information, but never received your product. See my previous post here. (Special note to VPinTenn: Thanks for the phone number! Unfortunately, I could never get through – kept getting “all circuits are busy”.)
After buying a couple of searches on Intelius.com, I was able to find both a phone number and an e-mail address for Christian Darby, the registered owner of the PottyPatch.com website. I left a message for him, and he was nice enough to call back and give me the scoop on what is happening.
Their company is currently test-marketing the Potty Patch in several different ways. One way was the e-mail blast, which is what I originally blogged about. Next, they did a TV spot, which several of you saw on Animal Planet. However, because they are simply test-marketing to see what brings the best response, they were not totally ready to ship products at the time.
Mr. Darby assures me that the small size Potty Patch will be shipped in about 2 weeks, while the larger size may not be ready until June. If you have any questions or concerns about your order, he is willing to address them if you email him at christiandarby(at)earthlink.net. (If you don’t know how this works, he would have been flooded with spam if I had entered his complete e-mail address here, so just replace the (at) with the traditional @ sign when you go to address your e-mail.)
He sounded like a nice person, and understands your concerns about identity theft. Please let me know if you don’t get a response from him after you contact him. He appeared to be very willing to clear this up.
Until next time,
Good day, and good dog!